TERMS AND CONDITIONS OF USE

GENERAL INFORMATION
These General Terms and Conditions of Sale govern the purchase of DATRON Handelsges m.b.h. products made remotely via the website www.datron.club.

This website is owned by DATRON Handelsges m.b.h., holder of the domain www.datron.club, and managed by Datron Italia Srl, the official distributor for Italy.

All purchase transactions are governed by Legislative Decree 185/99 and Legislative Decree 206/05; information related to the conclusion of the contract is subject to Article 12 of Legislative Decree 70/03, and with regard to privacy protection, it is subject to Legislative Decree 196/03.

CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF GENERAL TERMS AND CONDITIONS OF SALE
Contracts for the sale of products on www.datron.club are considered concluded when Datron Italia Srl receives the purchase order from the Customer and accepts it.

Datron Italia Srl will promptly send the Customer an order receipt. By submitting their order electronically, the Customer declares that they have read and accepted these general terms and conditions and agrees to comply with them in all dealings with Datron Italia Srl.

PROCESSING OF PERSONAL DATA
Pursuant to Article 13 of Legislative Decree 196/2003, Datron Italia Srl informs that personal, tax, and identification data acquired verbally or in writing in connection with commercial relationships, either provided directly by the individuals or otherwise acquired during the company’s activities, will be processed in accordance with the applicable regulations, including confidentiality obligations. The rights under Article 7 of Legislative Decree 196/2003 may be exercised. For more details, refer to the privacy policy at the provided link.

CUSTOMER OBLIGATIONS
The Customer is required to carefully read these general terms and conditions before placing an order. Submission of an order implies full knowledge and acceptance of these conditions. Once the online purchase procedure is completed, the Customer should print and keep a copy of these terms for their records.

ORDER DEFINITION
By submitting an online order, the Customer sends Datron Italia Srl a purchase proposal for the product(s) in the shopping cart. By ordering, the Customer agrees to purchase the items at the price and terms specified in these General Terms and Conditions of Sale. Datron Italia Srl will confirm acceptance of the order.

Orders will not be accepted if:

• The product is not in stock at the time of the order, and/or

• The Customer cannot or does not wish to pay via credit card, PayPal, bank transfer, or cash on delivery.

PURCHASE METHODS
The Customer purchases the product(s) described on the website at the indicated price plus delivery charges. Before confirming the order, the total cost and unit prices are summarized. Upon order submission, the Customer will receive an email confirming receipt of the order, detailing product features, price, delivery costs, applicable taxes, and payment methods, along with a reference to the general terms and the right of withdrawal.

In compliance with Italian law, Customers must provide VAT and Tax Identification numbers in the designated fields.

SHIPPING AND DELIVERY
Products are delivered via courier to the address provided by the Customer. Any special requests must be communicated to Datron Italia Srl by email at info@datrongmbh.eu or by phone at (+39)049.0991254.

Datron Italia Srl guarantees delivery within 5–10 business days from confirmation of payment. For out-of-stock or pre-ordered items, delivery will occur within 90 business days from deposit receipt, subject to prior agreement with the Sales Department.

If the delivery fails due to the Customer’s absence, the courier will leave a notice and attempt a second delivery. If unsuccessful, the product will be returned to Datron Italia Srl, with reshipping costs borne by the Customer.

The Customer must verify that the package is undamaged upon delivery. Any damage must be noted on the delivery document with the words “PACKAGE DAMAGED / CHECK REQUIRED”, including the reason (punctured, wet, dented, deformed, etc.), to claim insurance coverage.

All shipments include fiscal documentation, which can be requested via email if not delivered.

WARRANTY AND DEFECTIVE PRODUCTS
Products purchased on www.datron.club comply with consumer goods regulations. Datron Italia Srl is responsible for defects existing at delivery.

• Standard warranty: 26 months (covers manufacturing defects only).

• Warranty for professionals (VAT holders): 1 year.

• Warranty does not cover misuse, normal wear, unsuitable environmental conditions, or non-malfunctioning operational characteristics (e.g., noise levels).

All products are insured during transport. The Customer must check the package for damage and keep the original packaging for the warranty period.

For technical issues, the Customer must contact the service center at assistenza@datrongmbh.eu. Datron Italia Srl will provide an authorization number and arrange courier pickup, at the Customer’s cost. If no defect is found, shipping and service costs will be charged to the Customer.

RIGHT OF WITHDRAWAL
Consumers may exercise the right of withdrawal within 14 days of receiving the product, without penalty or reason. Detailed instructions are provided on the website.

EXPRESS TERMINATION CLAUSE
In case of partial or total non-payment, Datron Italia Srl may terminate the contract pursuant to Article 1456 of the Italian Civil Code by sending written notice to the Customer’s email.

COMPLAINTS
For complaints or clarifications, contact (+39)049.0998707 or info@datrongmbh.eu. Customers will receive a response within 3 business days.

APPLICABLE LAW AND JURISDICTION
This contract is governed by Italian law. Disputes with consumers will be resolved before the competent judicial authority. For professional clients, the competent court is the Tribunal of Padua.

REFERENCE TO LEGAL PROVISIONS
For matters not expressly covered, applicable law prevails.